Customer Testimonials

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Cars Apr 15, 2021

I've bought my last 3 vehicles from Trapp. They are always easy and more than fair to deal with. Robert (manager) and Chasity (sales) were great (as usual)!

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Cars Mar 26, 2021

Trapp has my confidence in providing me with value for my money. This visit was for a covered recall on a used truck I purchased at another dealer. They called me to remind me of the recall and I was able to make an appointment for the next day.

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Cars Feb 19, 2021

My experience was excellent. Always has been every time I visit Trapp

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Cars Jan 5, 2021

The first lady I encountered in the service department was rude but the men that work in the oil change area was very friendly and helpful. I had a wonderful experience after that initial contact.

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DealerRater Oct 15, 2020

Heather in service was awesome! We brought our Cadillac in at 8:30 AM and repairs were completed by 12:30. Loaner vehicle was waiting on us when we got there. Thank you Trapp Cadillac Chevrolet

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Cars Sep 23, 2020

Great people and great service. would recommend to anyone looking to buy a new or used car

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Cars Oct 29, 2018

Robert & Rodney helped us a lot everybody @ Trapp treat us like family, always ask us if we need anything, dealing with trapp for over 20 years very good people, once again Thanks love my 2018 Escalade

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DealerRater Mar 10, 2018

I would like thank Randy Bourg and Doug for their help with my new Silevrado. They were very professional and gave me a great deal.

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DealerRater Jan 14, 2018

Our experience with Trapp Chevrolet was outstanding, friendly , courteous sales and finance staff. Honest approach to finding the right vehicle for you . ! Highly recommended dealership!!

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DealerRater Jan 12, 2018

I appreciate the time that Mr. Tim took to ensure that I received the best deal possible. I went into the dealership with the intention of buying a used vehicle. Mr. Tim went over all the options that would be available to me. Fortunately, I was able to leave the dealership with a brand new car. The best part is that I received a deal that was not much more than the price of the original used vehicle.

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DealerRater Jan 11, 2018

We saw a 2017 used Ford Expedition on Trapp Chevrolet’s web site. Walked in the dealership and explained what we were looking for and walked out with our Expedition.

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DealerRater Dec 30, 2017

Best day ever came in with a dream and got the best car and best help to have a painless process to buy the best car ever

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DealerRater Dec 27, 2017

From the moment I walked in the door with the help from Todd (sales) and Clay (finance) was an awesome experience. They helped me get in the truck I wanted without any hassle. I definitely would recommend going to Trapp and see these guys when purchasing a new vehicle.

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DealerRater Dec 24, 2017

My salesperson, Todd Adams, made the whole experience very enjoyable. He was very friendly and knowledgeable. I was able to get a brand new 2018 Silverado truck at a great price for my family and I. I love showing off my new truck to friends and family. Thanks again to Todd and Trapp for a much needed upgrade.

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DealerRater Dec 22, 2017

I am very pleased with all the help he gave with picking the perfect vehicle. He was very knowledgeable with the vehicles, and would definitely recommend him to anyone.

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DealerRater Dec 21, 2017

Everyone was so helpful and they went above and beyond just to make sure that i would leave happy and i would get the car that i wanted. Tim was so patience and helpful he kept me informed on everything that was happening. He made sure that this was the car i would love and consider on keeping forever well not forever but for a LONG time lol. Thanks so much to the trapp family on everything they helped me with. Love You Guys??

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DealerRater Dec 7, 2017

Mr Tim White Was Absolutely Amazing As Soon as i sat down with him i felt like family i trust trapp and so should you

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DealerRater Dec 1, 2017

I had a great experience with this dealership from start to finish. I inquired about a vehicle I saw online and was contacted immediately. I was given an appointment to see the vehicle the next day. My salesperson wasn't pushy at all and made me feel comfortable through the entire process.

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DealerRater Nov 30, 2017

I walked in for some maintenance on my previous truck I bought from Trapp and wasn’t pressured or overwhelmed looked at a new 3500 duramax asked if I could see it and run some numbers for payments and they had no problems with doing that and more. Also they have kept in contact through the last year with coupons and just saying hi the sales representative took great care in all my requests I would recommend Charles for any sales

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DealerRater Nov 29, 2017

We would definitely suggest anyone interested in purchasing a new vehicle to contact Charles at Trapp Chevrolet. Charles was such a pleasant, easy going salesman. He, along with David, was able to help put us in just the right vehicle for our family and price range! We greatly appreciate Charle’s willingness to listen to our requests and deliver on a great deal! The Coleman’s

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DealerRater Nov 28, 2017

When I pulled up I was greeted by my salesman Tim White he introduced himself to me and he find out what we needed and help in every which way possible. As we spoke I felt like I been knowing him for a long time and that’s how our conversation was - he was very informative about our truck - he thoroughly went through and showed the things about the truck he help set-up our On Star, Bluetooth, our smartphones etc. and took his time and didn’t rush. I don’t like a pushy salesman and that’s ...

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DealerRater Nov 27, 2017

I found all of the employees at this dealership to be friendly and helpful. We drove from Baton Rouge because they offered a great deal and it was worth it.

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DealerRater Nov 22, 2017

My salesperson Tim, helped me get into the vehice I love. Made this the best experiene for me and I will be back again for my next vehice.

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DealerRater Nov 21, 2017

Went to Trapp on a Saturday to look at a 2500 I seen on cars.com unfortunately it was in the process of being purchased when I arrived. Trapp didn’t have any other 2500 on the lot so Charles Kornegay went outta his way to find the one i wanted and had it shipped to Trapp for me. Charles knew i couldn’t make it in till at least the following Friday so he had all the paperwork ready for us on arrival. Awesome place to buy from! Good job Trapp keep it up!!

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DealerRater Nov 21, 2017

Anthony took care of me from the very beginning of me walking thru the door,very professional service did every thing they could to get me in a vehicle no problem I will be back.

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DealerRater Nov 18, 2017

Great customer service from Tim and the rest of the staff. They worked with us to get a great deal on a new 2018 Chevrolet Equinox.

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DealerRater Nov 18, 2017

Enjoyable experience, worth driving from Belle Chasse ! Would highly recommend this dealership! Tim was very informative and not pushy. Everyone else also made you feel very comfortable.

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DealerRater Nov 17, 2017

It was finally time to retire my 1st car (a classic chevy cavalier) so I contacted Trapp through their internet department and talked to Sue Naquin who was friendly and set up my appointment to drive a 2017 Cruze. I met with the salesman Todd Adams who was very helpful in explaining all the new high tech details of the car that I wasn't used to (such as power doors and locks!) He was patient and didn't try to rush us even though we stayed late. It was a good car buying experience and I also got a great ...

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DealerRater Nov 16, 2017

I had a wonderful experience. Felt right at home. Went through feeling like I was never going to have a car that I did on my own to having a car that I am paying for. I love it. Thank you Todd and clay. Also big thanks to my parents for believing in me and helping me not give up. And to my boyfriend who was so supportive.

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DealerRater Nov 15, 2017

This is a great place to buy a car Anthony Simpson is the best car salesman and he will take good care of you I will definitely be able to recommend him to all of my friends and family.

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DealerRater Nov 10, 2017

Mr.Tim helped us through the whole process and was very helpful with getting us approved and into our new car even staying late to help us thank you so much for everything!!

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DealerRater Nov 10, 2017

The salesmen/women here are so nice and informative. No one tried to push anything on me, just gave me the information in a clear and respectful manner. I will definitely be back for my next purchase!!

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DealerRater Nov 10, 2017

Tim was an AMAZING Sales Consultant. He was very knowledgeable and helpful. He was able to answer our many questions and was very friendly. I didn't feel pressured to buy today, but I DID!!! Couldn't ask for better service!!!

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DealerRater Nov 8, 2017

Making a purchase from Tim White at Trapp Chevrolet was much less stressful than any of my previous automobile purchases. It was a very comfortable and hospitable experience.

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DealerRater Nov 8, 2017

Anthony was very helpful with the purchase of our Traverse . He was not pushy and was very patient with us. Made my dreaded day of shopping for a car a great day. Thanks again, The Daigle's

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DealerRater Nov 7, 2017

The process from start to finish was smooth. I did not feel pressured into buying and they made sure I was completely taken care of. Very honest. Anthony was very helpful through the entire process and even followed up with me after my purchase to make everything was good.

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DealerRater Nov 4, 2017

Anthony was a great sales consultant! He listened to what we wanted and put us in a vehicle that fits us best! I would strongly recommend him to anyone!

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DealerRater Nov 1, 2017

Easy fast fair transaction, Tim White was very pleasurable to work with. Will definitely come back for future vehicles. Thank you Trapp Chevrolet for everything!

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DealerRater Oct 29, 2017

We came to Trapp Chevrolet to only “look” at an Equinox. The one here had all the options; but, was the wrong color. Tim White showed me the car, explained the options and took us for a test drive. Tim was very attentive to my questions and worked with me to understand all the options. He was very responsible and found our “right” car. We spoke on Thursday and, based on Tim’s efforts, we were buying the car we wanted on Saturday. Very pleasant experience working with Tim. Clay and Dave made the actual buying process easy. They facilitated ...

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DealerRater Oct 27, 2017

We were very pleased with the way we were agreed it and and taking care of by Anthony. Our experience was one of the best so far that we have had in a long while. Everyone was pleasant and no one was pushy about our purchase of our vehicle. I would recommend anyone who is looking for a great deal and a fantastic automobile two contact Anthony Simpson at Trapp Chevrolet used cars. Thank you Anthony for the wonderful vehicle.

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DealerRater Oct 24, 2017

Would recommend anyone to Trapp Chevrolet and Tim White , service was awesome as it always has been. This is the third vehicle I purchased from Trapp.

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DealerRater Oct 22, 2017

I came in to just look at trucks an the sales representative, Anthony Simpson sold me my new Chevy! Great people, helpful an friendly. If your looking for a used car, truck, are SUV go to Trapp Cheverlot an ask for Anthony.

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DealerRater Oct 19, 2017

Anthony was patient with me and listened carefully to understand exactly what I was looking for. He exceeded my expectations! I am in love with my new Jeep Grand Cherokee !

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DealerRater Oct 17, 2017

Bought two trucks here! Katy is amazing to work with and really tries to get you the best deals. Love her! My truck was exactly what I wanted

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DealerRater Oct 17, 2017

My husband and I had another wonderful experience purchasing our Traverse at Trapp! Much thanks to Tim, Chris and Clay for making it stress-free. Everyone welcomed us with a hand-shake or just a simple hello. And we are always impressed on how knowledgeable and friendly the staff is at Trapp!

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DealerRater Oct 11, 2017

I highly recommend this dealership to everyone. They are VERY friendly and they know how to treat people right. If I am ever in need of a vehicle, I WILL be returning to Trapp in Joins, La. And everyone else should too.

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DealerRater Oct 6, 2017

Thank you Mr.Anthony for being patient with me and helping me buy my new car today ! I am very satisfied with his customer service .

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DealerRater Sep 27, 2017

Anthony was a great salesperson to work with. I highly recommend visiting him for your next vehicle purchase. He worked with me and helped me get into the truck I had been searching for.

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DealerRater Sep 23, 2017

We had a great experience with the purchase of our new Chevy Tahoe. The minute we walked in we were treated like family. It is a great place to purchase a vehicle. We definately recommend Trapp for any purchase needs. They definately work with you to make sure you are completely satisfied with your purchase. Any future puchases will definately be purchased through Trapp. Just an awesome experience!

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DealerRater Sep 16, 2017

After a car accident earlier in the week, i needed something that day. I came in with a goal & limited time. My salesman, Mr. Tim White listened to my needs & wants and got me exactly that & more. I still receive a courtesy call here and there making sure my needs are being met. Something so simple makes a hige difference. He and the rest of the team at Trapp gave me the best customer service I've received in a very long time! Highly recommended to all of my friends and family.

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DealerRater Sep 16, 2017

He is the best salesman!! He gave me a great deals! Best salesman at Trapp!! I’d be getting another car from him and I wanna thanks to David also!

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DealerRater Sep 12, 2017

Had a wonderful time this day buying 2 new vehicles for our household. Anthony was very helpful. He listened to our wants and made it happen. Couldn't have had a better guy helping us with this.

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DealerRater Sep 9, 2017

This is not the first vehicle we purchased at Trapp. Trapp not only provides courteous, friendly people to help you with your purchase, they also provide excellent service to help you maintain your vehicle. Todd Adams is our "go to guy" at Trapp. He makes us feel valued as a customer and treats us like family. I would recommend anyone considering purchasing a vehicle to make a visit to Trapp!

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DealerRater Sep 6, 2017

Overall the service was great. Everyone was very outgoing. Can't thank Anthony enough for helping me with my decision. I appreciate everything y'all did for me. I'll definitely come back when the time is right.

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DealerRater Aug 24, 2017

The sales and finance team were exceptional! We didn't get there unil late afternoon and by the time we did our test drive and everything they were past closing time. The guys stayed about 2 1/2 hours past close to finalize everything and put us in our new truck! Great customer service goes a long way! Great job Trapp Chevrolet! Special thanks to Brian Eschete for working out a great monthly note! And thanks to our salesman Anthony Simpson for answering all of our questions👍

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DealerRater Aug 19, 2017

With the help of Todd Adams and Tommy Beniot I was able to purchase a new 2017 Chevy Cruze! The support and effort they put into finding the car that was right for me was amazing. On the test drive Todd Adams provided answers to most of my questions before they were asked! They made this entire process so easy and fun!

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DealerRater Jul 28, 2017

I could not have asked for a better experience when buying our new Silverado from Trapp. Very friendly service in every department. We are more than satisfied.

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DealerRater Jul 25, 2017

Anthony, Clay and the team were patient and kind during my several visits and multiple test drives. I appreciated the great customer service. Thank you,

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DealerRater Jul 21, 2017

Needed a new truck. Katie worked with Donna and I to get us into what we needed. She knew our limitations and helped us tremendously. She treated us like family. It was such a pleasure to work with her.

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DealerRater Jul 19, 2017

Bought Chevrolet trucks sense James Landry been there. I'm a chevy guy. The staff is awesome. They go out their way to help you. I would like to thank Sue, John, and Clay for all their help.

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DealerRater Jul 19, 2017

The experience that I had with Trapp was more than I had expected. They went out their way to help me get a reliable vechile for my family. They truly do go above and beyond to help.

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DealerRater Jul 15, 2017

We had a very pleasant experience. Gave us the best price possible. I will recommend them to everyone that's in the market and as for Anthony! Really looking forward to my son driving his favorite truck for a long time.

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DealerRater Jul 15, 2017

The service I received from the Trapp staff is indescribable! They go out of their way to benefit the customers! I would like to send a huge Thank you to all involved in the purchase of my 2017 Chevrolet Impala! Your services are greatly appreciated! You guys rock!! Many reasons for my continuous business with Trapp!!

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DealerRater Jul 11, 2017

Trapp Cadillac & Chevrolet Dealership is the only one that we deal with for purchasing new vehicles. This is our 9th vehicle we have purchased from Trapp. Everyone is extremely knowledgeable and Katie our salesperson was fabulous. Whenever we go there even for service we are always treated like family and made very comfortable. Thank's Katie

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DealerRater Jul 6, 2017

Everything about my purchase was outstanding! From start to finish. Dealing with Charles made it very worthwhile. Top notch customer service all the way. He has sent me a thank you note, he has texted me and called to make sure everything went as I expected.

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DealerRater Jul 4, 2017

From the moment I walked into the building Mr. Chris made sure that he could get someone to help me. Mr. Charles made the experience a smooth one. Mr. Clay made sure financially that I was aware of all my options. I also was offered the best deals. I would definitely go back and/or recommend anyone I know looking to get a vehicle.

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DealerRater Jun 29, 2017

We are very happy and satisfied with the sales and the truck. Everyone was very friendly and helpful! Will do business with y'all again!

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DealerRater Jun 22, 2017

Everyone there made me feel welcomed, Comfortable and relaxed with no pressure! Helped me find exactly what I wanted without too many bells and whistles.

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DealerRater Jun 21, 2017

Overall Great Experience. It's always good to go to a place where you feel welcomed by employees. All questions were answered professionally and in a timely manner. Mrs. Chasity Hollier went over all the features in the truck to ensure I knew the truck before I left. Love the truck. I will do business again. Thanks for all your Help.

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DealerRater Jun 19, 2017

I had the best experience ever and I will purchase my vehicles in the future at Trapp with Jody Bruce. He explains everything about the vehicle and I know all about it before I leave the dealership.

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DealerRater Jun 16, 2017

My sales reprentative, Mrs. Asia George provided excellent service! She was outstandingly professional and made myself and my family most comfortable. It was a pleasure working with her.

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DealerRater Jun 15, 2017

I was totally satisfied with the service that I received at TRAPP Cadillac Chevrolet. The sales person, Mrs. Asia Hebert-George was professional and demonstrated that she had a good wealth of knowledge of the 2017 Cadillac Escalade. She is to be commended for the service that she provides to the customers. She is truly an asset to your dealership.

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DealerRater Jun 14, 2017

Great Proformance of A dealership definitely would recommend them to anyone. Very professional dealership there knowledge about Gm v vehicles . Most definitely coming back in the future

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DealerRater Jun 12, 2017

Katie was so sweet and helpful, but not pushy. We didn't feel like we were pressured to buy a car. She was very helpful in getting the price right. We absolutely love Katie!

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DealerRater Jun 10, 2017

First I would like to say thank you to ms Chasity for working with me . She really listened and understood what I was looking for. She didn't pressure me into getting something I didn't like . I love my new 2017 Chevrolet Trax !

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DealerRater Jun 9, 2017

My experience at Trapp was outstanding. The dealership is very understanding to my needs and got me in the vehicle I wanted. They are very easy going, hassle free, knowledgeable to any questions I have, and go above and beyond to help me.

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DealerRater Jun 9, 2017

While we may have not made a deal the first go around we had a great sales woman who stayed committed to getting us in a truck. We finally found the right one and we couldn't be happier. Thanks again Trapp Chevrolet

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DealerRater Jun 6, 2017

As a woman shopping along for a vehicle I felt at a disadvantage. Anthony Simpson made sure to listen carefully to find the truck I was looking for and patiently answered my many questions. His boss, Dave put the icing on the cake to get my truck at a fantastic deal. They're the best! I would go back for their assistance in a heartbeat.

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DealerRater Jun 1, 2017

Todd Adams was very helpful, friendly and upfront. He made my experience easy and pleasant. I would recommend him to anyone wishing to purchase a new car. Todd did an amazing job to be sure I was satisfied with my purchase. Thank You! Clay was very helpful and made purchasing the car very easy. Thanks to you too.

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DealerRater Jun 1, 2017

Jody Bruce is the best salesmen I have ever done business with, he is straight forward and don't take you around the world to seal a deal. Trapp Cheverlet of Houma has the most friendliest people and help you in any way that's possible. I would recommend anyone to ask for Jody Bruce to seal the best deal.

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DealerRater May 31, 2017

Ruben Chavez, you truly have done an amazing job and did all that you could to make sure I was a happy customer. Job well done sir! Thank you!

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DealerRater May 30, 2017

I'd recommend trapp chevrolet for a new,used or lease purchase from them.sales staff took time to look at what I wanted and matched by need and want of a vehicle.100% satisfied from there services and,sales

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DealerRater May 24, 2017

Trapp is a FIVE STAR dealership, with Excellent Repesentives ; Totally dedicated to Customers Satisfaction...I've purchased three cars from Trapp , Each purchase was upgraded. Zero miles,with No money down......HAPPY.

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DealerRater May 23, 2017

We were greeted promptly. From the start Todd Adams was kind and helpful. He asked what we wanted and took care of it from there. We were originally just going to look but after the great service and deal we couldn't say no. Thank you Trapp and Todd for your help.

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DealerRater May 19, 2017

From the time I walked up everyone was so friendly and helpful. Our salesperson made us feel so comfortable and made the process smooth. And the staff was very informative.

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DealerRater May 17, 2017

I was helped to the fullest extent! I was given the best advice, and I've never before had such a great and comfortable experience!

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DealerRater May 17, 2017

I had yet another wonderful experience with Trapp Cadillac Chevrolet! In the past, my parents would be the buyers, so this was the first time that all the decisions were my own. The car buying process can be somewhat intimidating (especially for someone who has never purchased a car before.) With the help of my salesman Stevie, I was able to find the perfect car for me. Not that I'll be looking to get rid of this car anytime soon, but I'll definitely be back in a few years to find my next vehicle from Trapp! Thank you ...

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DealerRater May 15, 2017

Very streamlined and quick!! Very professional!! Todd was very quick and easy to deal with!! Charles was very professional and helpful!! Will be back for my next vehicle!!

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DealerRater May 13, 2017

Great place to buy your next vehicle. Friendly staffing that will go above and beyond to help you with your purchase. Recommend Trapp for a great buying experience. Just want to thank Stevie Hornsby for my New 2017 Traverse. Awsome sales Rep. I would defiantly recommend him to anybody. Thank you again.

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DealerRater May 11, 2017

Everything about trapp is great. Mr. Jody was friendly, helpful, and knew all the answers to my question, and I got a great deal on my Chevy Trax.

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DealerRater May 10, 2017

Excellent service, friendly atmosphere! Jody Bruce was professional and treated us like family. He explains everything in detail not leaving anything out. We highly recommend TRAPP CHEVROLET!

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DealerRater May 10, 2017

I am in love with the truck we bought! We will definitely be buying from here again for our next purchase! Awesome people who work there!

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DealerRater May 10, 2017

They helped me find exactly what I was looking for and made the process quick and easy. I am very happy I did business with them!

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DealerRater May 9, 2017

Purchased my new Chevy Equinox at Trapp Cadillac Chevrolet, and I am enjoying every second driving this vehicle! I would definitely recommend visiting Trapp Cadillac Chevrolet when shopping for your next vehicle.

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DealerRater May 5, 2017

Very good service. Very clean facility. Fast service. Very happy with the way I was treated with what vehicle I wanted and how fast they received it.

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DealerRater May 4, 2017

Love our new truck and was treated like family in the buying process. It's well worth the drive from Bayou Vista. This is our 5th purchase from them and we will definitely be returning in the future! Thanks again Katie and John

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DealerRater May 3, 2017

We went in to just take a look at trucks to see where we would be with a trade in and monthly note. During our visit we had an excellent experience from start to finish with Jody, Chris, and Tommy. Ended up leaving that day in a new vehicle. Great job from start to finish.

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DealerRater May 2, 2017

I went in looking for a new equinox. Stevie brought be to the new 2018 that had just come in with all the features I had in mind. I instantly fell in love with it. I received and amazing trade value on my 2013 equinox which helped make the deal possible. I walked out very happy with my new purchase. They are very friendly and they make sure you are happy with everything. I will always buy from Trapp and from Stevie!

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DealerRater Apr 29, 2017

Had a great experience with Trapp! I was treated very well and I would recommend everyone visit for your automobile needs. Thanks guys....I am thrilled with my purchase!

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DealerRater Apr 26, 2017

A very smooth and easy buying experience- second car purchased here. All my family members go to Trapp for our vehicles. Thanks Jody, Stevie and Clay

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